Welcome to Switchub Shop! By using our website and services, you agree to the terms and conditions outlined in this agreement. These terms may be updated at any time without prior notice, so please review them regularly.

1. General Use of the Website

By accessing, browsing, or making any purchases on Switchub Shop, you agree to be bound by the terms set forth here. If you do not agree to these terms, please discontinue your use of the site.

2. Eligibility

You confirm that you are at least 18 years old or are using the site under the supervision of a parent or guardian. Switchub Shop grants you a limited, revocable, non-transferable, and non-exclusive license to use this site for personal shopping only, not for commercial purposes or on behalf of third parties unless explicitly permitted by Switchub.

3. Restrictions

You are prohibited from:

• Reproducing, distributing, or modifying any part of the website without prior written consent from Switchub.
• Using the site for any illegal activities or harmful purposes, including uploading viruses or malicious software.

Switchub reserves the right to refuse service, cancel orders, or terminate accounts for violation of these terms or any other misuse of the site.

4. Account Security

You are responsible for maintaining the confidentiality of your account details, including your password. Switchub Shop is not liable for any unauthorized access to your account. Should you suspect any unauthorized use, please notify us immediately.

5. User Submissions

Any content you submit to the site, including reviews, comments, or suggestions (collectively, “Submissions”), becomes the property of Switchub Shop. By making any Submission, you grant Switchub a worldwide, perpetual, royalty-free, and transferable right to use, distribute, and display the content in any manner. You represent that your Submissions do not infringe on any third-party rights.

6. Order Cancellation

Orders may only be modified or canceled while in “processing” or “paid” status. Once shipped, orders cannot be canceled. If you need to cancel a shipped order, please contact our support team for assistance.

7. Shipping & Import Duties

Switchub ships from multiple warehouses, and your order may be split into different packages. Any customs duties or taxes incurred at the destination are the customer’s responsibility. Refusal to pay such duties will result in the customer bearing all associated costs, including return shipping fees.

8. Customer Conduct Policy

We strive to provide excellent customer service. However, unacceptable behavior such as abusive language, aggressive behavior, or repeated unreasonable complaints will not be tolerated. In such cases, Switchub Shop reserves the right to refuse service and cancel any future orders.

9. Complaints and Escalations

If you are unsatisfied with the resolution provided by our customer service team, you may escalate your complaint by submitting a formal complaint through the designated section on our website. All complaints will be reviewed and responded to within 24 hours, excluding weekends and public holidays.

10. Intellectual Property

All content on the Switchub website, including images, text, graphics, and software, is the exclusive property of Switchub Shop or its suppliers and is protected by intellectual property laws. Unauthorized use of this content is strictly prohibited.

11. Limitation of Liability

Switchub Shop provides its services and products on an “as is” basis and disclaims any warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Switchub is not liable for any indirect, incidental, punitive, or consequential damages resulting from the use of this site or any products purchased through it.

12. Order Acceptance and Pricing

We reserve the right to refuse or cancel orders at our discretion, including in cases of pricing errors or inaccuracies. In the event of a cancellation, we will notify you promptly.

13. Shipping Liability

Once an order is dispatched, it becomes the responsibility of the third-party logistics provider. Switchub Shop is not liable for any loss or damage during transit unless shipping insurance is purchased.

14. Errors and Inaccuracies

While we strive for accuracy, pricing, and product information errors may occur. In the event an item is listed with incorrect details, Switchub Shop reserves the right to cancel or refuse the order and notify the customer of any changes.

15. Governing Law

These terms are governed by the laws of [Insert Jurisdiction], without regard to conflicts of law principles.

16. Contact Information

For any questions, concerns, or disputes, please contact our customer service team at office@switchub.ng

By using Switchub Shop, you agree to abide by these terms and conditions.