Effective Date: October 2024

This Privacy Policy applies to the information collected by Switchubshop and its affiliates (“Switchubshop,” “we,” “us,” or “our”) through our websites, products, and services (collectively, the “Services”).

Your Privacy Matters

We value your privacy and are committed to protecting your personal information. Please read this Privacy Policy to understand the information we collect from you and how we use it.

By using our Services, you consent to the collection, use, and transfer of your information as described in this Privacy Policy. If you disagree with any part of this policy, please do not use the Services.

Information We Collect

Information Provided by Users

•Account Information: When you create an account with us, you may provide personal details such as your name, email address, phone number, and other contact information. This information allows us to set up your account and provide our Services effectively.

•Payment Information: Payments made through the Services are processed by third-party payment processors (e.g., PayPal). Your credit card information is encrypted and sent directly to the payment processor; we do not store or control this data. You can review the privacy policy of the payment processor to understand how your payment details are handled.

•Customer Support: When you reach out for support, you may provide details about your products or services, along with your contact information, to help us assist you effectively.

Product Usage Information

•Product Monitoring: We collect data on how you use our products and services, including usage statistics, operation details, and activity frequency.

•Service Utilization: Information such as product settings, health indicators (for smart products), and usage scheduling may be collected to enhance your experience and provide accurate functionality.

Automatically Collected Information

•Device Information: We collect information from the device you use to access our services, such as device model, operating system, and IP address.

•Server Logs: Our servers automatically log information such as your IP address, browser type, and browsing activity.

•Cookies & Web Beacons: We use cookies to enhance your experience and track certain interactions with the Services. Cookies help us recognize you and tailor your experience. You can manage cookies through your browser settings.

•Analytics Services: We use analytics services (e.g., Google Analytics) to understand how users interact with our Services. These services collect aggregated data to help us improve performance. You can opt out of data collection by these services if desired.

How We Use Your Information

•Processing Transactions: We use your information to process payments and manage orders made through the Services.

•Service Improvement: Your information helps us improve and personalize the Services, develop new products, and troubleshoot issues.

•Customer Support: We use your contact details and product information to assist you with inquiries or technical support.

•Marketing & Communications: We may send you email updates related to your account, orders, or company news. You may opt out of receiving promotional emails at any time.

•Security & Privacy: We use your information to verify account activity, investigate suspicious activities, and ensure the security of our Services.

How We Share Your Information

•Third-Party Providers: We share information with third-party service providers who help us operate and improve our Services, such as payment processors, analytics services, and customer support tools.

•Third-Party Services: If you use third-party services that integrate with our products (such as logging in with Facebook or Google), your information may be shared with those services. Their privacy policies will apply to their handling of your data.

•Legal Requirements: We may release your information if required by law or to protect our rights and the safety of our users.

How We Protect Your Information

We implement various security measures to protect your personal information. All payment information is transmitted via Secure Socket Layer (SSL) technology. Once transactions are completed, credit card details are not stored on our servers.

Managing Your Information

You have the ability to review, manage, or delete your account information at any time. If you would like to request changes or deletions, please contact us through the details provided below.

Third-Party Links

Our Services may occasionally contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. Please review their policies before engaging with those websites.

Changes to Our Privacy Policy

Switchubshop reserves the right to update this Privacy Policy as needed. All changes will be effective immediately upon posting and will apply to any future use of the Services. Please check this page periodically for updates.

Contact Us

If you have any questions or concerns about our Privacy Policy, you can contact us at:

Email:

office@switchub.ng

By continuing to use our Services, you acknowledge and agree to the terms outlined in this Privacy Policy.